Work Experience Extended
Refreshes and Installs
Wyndham Worldwide/RCI.............................05/2016-PresentLead Technical Support Specialist
- Image and install 860 Lenovo pc's with w/Win 7 Enterprise
- Migrate through Scanstate and Loadstate for backup & restore through direct ethernet data transfer
- Map network drives
- Install network printers
- Office 2010-2013
- Ensure all Documents transfered
- Desk side support as needed
- De-com and dispose as necessary
Developed a complete spreadsheet system for New, Old, De-com and Back to stock pc's (Click to view)
State of Indiana(IOT)......................................11/2015-PresentRefresh Technician
- Refresh 275 Dell pc's with new HP pc's w/Win 7
- Run Scanstate and Loadstate for backup & restore
- Map network drives
- Install network printers
- Office 2013
- Ensure all Documents transfered
- Desk side support as needed
BMO - Haris Bank..................................................9/2015-PresentLead Refresh Technician
- Sync user files to server w/MS Sync
- Image 100 new Dells w/Win 7 Enterprise
- Map network drives
- Install network printers
- Office 2013
- Ensure all Documents transfered
- Desk side support as needed
Lowes........................................................................7/2011-12/2011Lead Refresh Technician
- Installed and imaged 200 new IBM desktops w/Win 7 Enterprise
- Insured all updates were installed for the OS and CAD programs
- Diagnosed network connections
- Worked with server administrator for disk imaging issues
- Ensure all Documents transfered
- Installed and replaced 2,000 CRT's with with LCD's
- Desk side support as needed
JP Morgan/Chase Bank.......................................7/2011-12/2011Refresh Technician
- Installed 500 new HP desktops in place old Dell desktops
- Install appropriate netowrk printers
- JavaScript Reference
- Troubleshot MS Office, Lotus Notes
- Provided initial user installation support
Break/Fix Clients
Walmart.......................................7/2011-12/2011Refresh Technician
Quotes for a sucessful life!
"All experience is an arch where through gleams that untravelled world whose margin fades for ever and for ever when I move."
Alfred Lord Tennyson
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