State of Indiana (IOT) / S & R Resources, Inc. (November, 2015 - present)
Install, image and configure 275 new HP laptops and desktops with Windows 7 for the BMV and DCS. Also
provide desk side support for users after imaging to resolve any issues with mapped network drives, office
2013, documents, printers etc.. Break/fix as needed.
Wyndham Worldwide/RCI / Apex Systems (July, 2016 – September, 2016)
Lead Desktop Support Technician
Image, stage and install 860 new Lenovo desktops with Windows 7 Enterprise. Migrate user data with
scanstate/loadstate. Provide desk side support for users after imaging to resolve any issues with mapped
network drives, Office 2013, documents, printers. Break/fix and IMAC as needed. Responsible for all
asset management, new and de-commissioned.
F2OnSite / BMO - Harris Bank (September, 2015 – Present)
Lead Desktop Support Technician
Refresh project for BMO - Harris bank which involved transferring documents from old pc's and imaging 100
new Dell laptops with Win 7. Also provide desk side support for users after imaging to resolve any issues with
mapped network drives, office 2013, documents, printers etc.. Break/fix as needed.
Golden Liquor Inc. (January, 2012 – February, 2016)
System Support Technician (Concurrent with CompuTech & F2OnSite)
Maintain NCR Counter Point SQL server, Windows 7, XP pc’s and Radiant POS terminals, user accounts,
backups, and reports. Input, maintain, and monitor inventory. Break/fix as needed.
CompuTech/NCR (September, 2014 – September, 2015)
Repair, configure, image and install NCR, IBM POS hardware and software for retail
primarily Walmart and Meijers. Troubleshoot software, hardware and
network problems and break/fix to
insure proper POS operation.
Field Service Technician
Installed new PC’s for JP Morgan/Chase. diagnosed network connections,
software compatibility and
installed network printers, troubleshoot MS Office,
Lotus Notes, and provided initial user installation support.
Installed new PC’s and Monitors for Lowes in Indiana and Illinois. Diagnosed
worked with mainframe technicians for disk images.
Michael R. Parks & Company (November, 1988 - October,
President and CEO
Established and operated an auditing and consulting firm which serviced the credit union industry.
Served over 50 clients a year ranging from $260 million to $500 thousand with auditing, consulting,
and management contract services.
Provided contract services including complete general ledger maintenance, closings, financial statement
preparation and, all other general ledger account reconciliations.
Provided trouble shooting for unreconciled bank statements and general ledger accounts.
Developed a working knowledge of many data processing systems.
Miami University Employees Federal Credit Union (January, 1991 - June, 1996)
President and CEO (Concurrent with Michael R. Parks & Co.)
Provided executive leadership for $12 million dollar federal credit union.
Increased assets 176% to $11 million in a five-year period
Increased capital 257% to 7.4 percent of assets
Increased loans 253% to $9.3 million or 84 percent of assets
Converted the credit union to a new data processor
Introduced or converted the following new products and services:
Home Equity Line of Credit
Automated Teller Machines (ATM's)
Mastercard® Debit Cards
Bradley G. Kristel & Company (July 1, 1984 - October, 1988)
Same responsibilities as my own business above.
I was hired as Junior Auditor and within a year and a half was promoted to Senior Auditor and placed in
charge of the Credit Union Auditing Division.
Over the course of my employment I developed software that completely computerized the auditing process.
Quotes for a sucessful life!
"All experience is an arch where through gleams that untravelled world whose margin fades for ever and for ever when I move."
Alfred Lord Tennyson